Frequently Asked Questions

Q: How long does it take to charge the battery?
A: It takes up to three hours to fully charge the battery.

Q: How long will a fully charged battery last?
A: The battery charge will last up to 14 hours.

Q: What happens if the therapy unit alarms?
A: The therapy unit is built with the patient’s safety in mind. The therapy unit has alarms that one can see and hear which will alert to a potential problem. Most of the time, the errors triggering the alarm can be easily fixed.

Q: How do I know if the therapy unit is working properly?
A: A gentle vibration of the device followed by a gentle collapse of the foam dressing. You may see wound fluid moving in the tubing.

Q: What steps should I take before bathing?
A: Do not take the therapy unit into the shower or tub. The clear drape is waterproof; you may clean with wet damp cloth avoiding the wound site with dressings properly protected and intact with the drape or ask your assigned technical service provider.

Q: Is the CCNPWTTM VTG 2901 Model Dressing compatible with all CCNPWTTM Therapy Units?
A: No, the Dressing is to be used only with the CCNPWTTM VTG 2901 Model Therapy Unit.

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